Privacy Policy

At BNSF Emulator (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website at https://bnsfemulator.com/ (the “Site”), use our services, become a member, or interact with us in any way. As a health and wellness provider specializing in advanced emulation technology, neural simulations, biometric therapies, and traditional spa treatments, we handle sensitive personal and health-related information with the utmost care. By using our Site or services, you consent to the practices described in this policy.

We encourage you to read this Privacy Policy carefully. If you have any questions, please contact us at [email protected] or +1(440)-219-7629.

1. Information We Collect

We collect various types of information to provide and improve our services, tailor experiences to your wellness needs, and comply with legal requirements. The information we collect falls into the following categories:

1.1 Personal Information

Personal information is data that identifies you or can be used to contact you. We may collect:

Contact Details: Name, email address (e.g., when you sign up for newsletters or contact us), phone number, and mailing address.
Account Information: Username, password, and preferences when you create an account for membership or booking services.
Payment Information: Credit card details, billing address, and transaction history when you purchase memberships or services (processed through secure third-party payment gateways).
Health and Wellness Data: Information you provide during consultations, such as medical history, wellness goals, biometric data (e.g., heart rate, neural feedback from simulations), and preferences for treatments like neural massage, cognitive enhancement, or aroma therapy. This may include sensitive health data to personalize your experience.

1.2 Automatically Collected Information

When you interact with our Site, we automatically collect certain data using technologies like cookies and web beacons:

Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral sources.
Location Data: Approximate location based on IP address (we do not collect precise geolocation without your consent).
Biometric and Session Data: During services involving our proprietary BNSF Emulation System, we may collect neural feedback, heart rate variability, and other biometric metrics to optimize treatments.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

Social media platforms if you link your account.
Partners in health and wellness collaborations.
Analytics providers like Google Analytics for site performance insights.

We do not collect information from children under 13 without parental consent, as detailed in Section 8.

2. How We Use Your Information

We use the collected information for legitimate business purposes related to our health and wellness services:

2.1 Providing Services

To process bookings for treatments like thermal regeneration, body sculpting, or meditation retreats.
To personalize memberships (e.g., Essential Plan at $189/month or Premium Plan at $279/month) and recommend sessions based on your biometric data.
To conduct consultations and deliver neural simulations or cognitive enhancement therapies.

2.2 Improving Our Offerings

Analyzing usage patterns to enhance our Site and services, such as optimizing the online booking system.
Conducting research on wellness trends using anonymized data.

2.3 Communications

Sending confirmation emails for appointments or membership renewals.
Marketing communications about new services (e.g., hydro therapy or memory optimization), promotions, or newsletters (you can opt out at any time).
Responding to inquiries via our contact form or phone.

2.4 Legal and Security Purposes

Complying with laws, such as health regulations or data protection requirements.
Preventing fraud, enforcing terms, or protecting our rights.

We process health data only with your explicit consent and in compliance with applicable laws like HIPAA (if applicable in your jurisdiction).

3. Sharing Your Information

We do not sell your personal information. However, we may share it in limited circumstances:

3.1 With Service Providers

Third-party vendors for payment processing, email delivery, or analytics (e.g., Stripe for payments or Mailchimp for emails). These providers are contractually obligated to protect your data.

3.2 With Affiliates and Partners

Wellness partners for collaborative services, such as joint biometric therapy sessions, with your consent.

3.3 For Legal Reasons

If required by law, subpoena, or court order.
To protect the safety of users or the public.

3.4 In Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure all shared data is protected and used only for the intended purpose.

4. Data Security

We implement robust security measures to protect your information:

Encryption for data in transit (e.g., SSL/TLS on our Site).
Access controls, firewalls, and regular security audits.
Secure storage for biometric and health data in compliance with industry standards.

Despite these efforts, no system is infallible. We cannot guarantee absolute security but commit to notifying you promptly in case of a breach affecting your data.

5. Your Rights and Choices

You have control over your information:

Access and Update: Request a copy of your data or make corrections by emailing [email protected].
Deletion: Ask us to delete your data, subject to legal retention requirements (e.g., for billing records).
Opt-Out: Unsubscribe from marketing emails via the link in emails or by contacting us.
Consent Withdrawal: Revoke consent for health data processing at any time, though this may limit service access.
Do Not Track: We honor browser Do Not Track signals for non-essential tracking.

For residents of certain jurisdictions (e.g., GDPR for EU users or CCPA for California), additional rights apply, such as data portability or objection to processing.

6. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and advertising:

Essential Cookies: For site navigation and security.
Analytics Cookies: To track site performance.
Advertising Cookies: For targeted ads based on your interests.

You can manage cookies via your browser settings. Disabling them may affect site functionality. For more details, see our Cookie Policy (linked on the Site).

7. International Data Transfers

Our servers are located in the United States. If you are outside the US, your data may be transferred internationally. We ensure adequate safeguards, such as standard contractual clauses, for such transfers.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent. If we discover such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. Updates will be posted on the Site with a revised effective date. Continued use after changes constitutes acceptance.

10. Contact Us

For questions or to exercise your rights, contact:

Email: [email protected]
Phone: +1(440)-219-7629
Address: Willowbend Complex, 1024 Greenfield Rd, Office Level 3

Thank you for trusting BNSF Emulator with your wellness journey.